bet365 review (UK)

4.5Very goodeditorial ratingBy OddsUpfront Editorial Team, EditorialFacts checked

The deepest product in our UK set, with the best-rated app, broad payment options and fast reported withdrawals. We cannot yet measure its prices, and Trustpilot reviews are very poor.

Best for: Bettors who want the widest coverage and strongest app

Pros
  • Largest UK app rating base: iOS 4.73 from 457,445 and Android 4.60 from 268,915
  • Withdrawals generally processed in 1 to 4 hours, according to a third-party review
  • Tennis Retirement Guarantee and Position Payout are rare features
  • Bet Builder+ works both pre-match and in-play
Cons
  • Trustpilot 1.3 from 7,161 reviews, covering bet365.com across all markets
  • £582,120 Gambling Commission settlement in April 2024
  • PayPal deposits start at £25 and bank transfers at £100
  • Dormant accounts pay £2 every 28 days after a year of inactivity
How the rating breaks downMethod
  • Prices 30%Not measured, counted as 4.0
  • Trust and safety 20%4.2
  • Markets and coverage 20%5.0
  • Payments 15%4.8
  • App and tools 15%5.0
Quick facts
Licence holder
Hillside (UK Sports) ENC
UKGC account
55148
Owner
bet365 Group (Coates family)
Founded
2000
iOS app
4.73 from 457,445 ratings
Android app
4.6 from 268,915 ratings
Trustpilot
1.3 from 7,161 reviews
bet365 prices, measuredHow we measure

We have fewer than 20 comparable markets for bet365 so far, so we do not quote a figure yet. Its prices still appear in match comparison tables whenever we receive them.

Welcome offer

Bet £10 & Get £30 in Free Bets

  • PayPal, Apple Pay, Google Pay and paysafecard deposits don't count unless your ID is verified

New UK and Ireland customers, 18+. Make a qualifying deposit of £5+ and claim the offer; deposit £10 for the full £30 in Bet Credits. Place qualifying bets to the value of the deposit (capped at £10) with at least one selection at min odds 1/5 (1.20), settled within 30 days of claiming. Bet Credits are released on settlement, must be used within 7 days and are excluded from returns. Apple Pay, Google Pay, PayPal, paysafecard and prepaid cards do not qualify unless ID is verified. No bonus code.

Offers change often and can differ depending on how you reach the site. The bookmaker's own terms apply. How to read an offer

What it does well

bet365 is the product other bookmakers are measured against. Bet Builder+, live streaming, full and partial cash out and early payout offers such as 2 Goals Ahead are all well established, and features like the Tennis Retirement Guarantee and Position Payout on selected racing are rare. Acca Boost runs from 2.5% on doubles to 100% on 20-folds.

Prices

The data feed we use returns very few bet365 prices for UK football, so we do not have enough to measure it. Its rating counts prices as average, so it says nothing about value. Compare the price on each bet yourself.

Payments

The payment list is one of the widest we found, including debit cards, Apple Pay, Google Pay, Pay by Bank, Revolut Pay, Trustly and PayPal. A third-party review reports most withdrawals processed in 1 to 4 hours, and up to 24 at busy times. bet365's own help pages refused our checks, so treat these as reported, not published, figures.

Trust

Hillside (UK Sports) ENC holds the betting licence. In April 2024 the Gambling Commission agreed a £582,120 settlement over social responsibility and anti-money laundering failures. The Trustpilot score of 1.3 covers all markets and about 89% of reviews are one star, so it says more about disputes than about the product. It does suggest you should read the terms closely.

Licensing
  • United Kingdom · Gambling Commission
Payments
  • Debit card

    Deposits and withdrawals · withdrawals: 1–4 hours · no fee

    Min £5
  • PayPal

    Deposits and withdrawals · withdrawals: 1–4 hours · no fee

    Min £25
  • Apple Pay

    Deposits and withdrawals · withdrawals: instant · no fee

    Min £5
  • Google Pay

    Deposits · no fee

    Min £5
  • Pay by Bank

    Deposits and withdrawals · withdrawals: instant · no fee

    Min £5
  • Bank transfer

    Deposits and withdrawals · withdrawals: 1–3 business days · no fee

    Min £100
  • Neteller

    Withdrawals · withdrawals: 1–4 hours · no fee

  • paysafecard

    Deposits and withdrawals · withdrawals: 1–4 hours · no fee

    Min £5

Figures from Racing Post: how long does bet365 withdrawal take (Jul 2026) and Sports Mole bet365 review (payment tables) (Jun 2026), not yet checked with bet365. Limits and times change, so check the cashier before you deposit.

Sources for this review

Ratings on OddsUpfront are editorial opinions based on published terms, regulator records, app store listings and our own price data. We have not tested deposits, withdrawals or customer service in person, and terms can change, so check the bookmaker's site before you sign up. We may earn a commission from links on this page; it does not affect the rating. How we rate